How are revisions to the business systems manuals communicated to a Circle K franchisee?

According to Circle K's 2025 Franchise Disclosure Document, the Business Systems Manuals, which include Store Guides and Operations and Reference Manuals, are provided to the franchisee either electronically on the Circle K franchise extranet or in hard copy format. These manuals must be available at the store at all times. If in hard copy, the franchisee must return them to Circle K upon expiration or termination of the franchise agreement. Franchisees are required to conduct business in accordance with the mandatory provisions of the Business Systems Manuals to maintain uniform operating standards.

Circle K retains the right to revise, combine, or eliminate any part of the Business Systems Manuals at any time during the term of the agreement. Franchisees are obligated to operate their stores in accordance with all such revisions. It is the franchisee's responsibility to keep the Business Systems Manuals current and up-to-date. In the event of any dispute regarding the manuals, the terms of the master copy maintained by Circle K will be controlling.

This means that Circle K franchisees must stay informed of any changes to the Business Systems Manuals, as these changes are binding and enforceable. The franchisee bears the responsibility of ensuring they have the most current version of the manuals and that their store operations comply with the latest revisions. The FDD does not specify the exact method by which Circle K communicates these revisions, but it does mention that the manuals are available electronically on the Circle K franchise extranet, suggesting that this may be a primary channel for updates. A prospective franchisee should clarify with Circle K how these revisions are communicated and how frequently they can expect updates.