factual

What operational requirements must a Circle K franchisee adhere to?

Circle_K Franchise · 2025 FDD

Answer from 2025 FDD Document

ers, distributors, and/or manufacturers in consideration of services rendered or rights franchised to such persons. Franchisee acknowledges that Franchisor and/or its Affiliates will be entitled to such profits and/or consideration, as provided in Section 6.6.

Franchisee agrees to work with the third-party management firm designated by Franchisor in connection with the construction and development of Franchisee's Store. A list of the thirdparty management firms currently used by Franchisor is included in the Business Systems Manuals and may be revised by Franchisor from time to time. Franchisee must obtain Franchisor's prior written approval if it wishes to use a third-party management firm that Franchisor has not designated.

8.6 Franchisee's Participation in Operations. Unless excused in writing by Franchisor, Franchisee will be actively involved in the day-to-day operations of the Store and will spend adequate management time required to maintain the standards required hereunder. If Franchisee is acquiring the rights to operate more than one Circle K Store, Franchisee will be actively involved in the supervision of management of all of the Circle K Stores owned by Franchisee and will spend adequate management time to ensure Franchisor's standards are maintained at all Stores.

  • 8.7 Store Manager. If Franchisee will not be solely responsible for the direct management and daily activities of the Store, Franchisee will hire a Store Manager who will be solely responsible for the direct management and daily activities of the Store. The Store Manager must successfully complete Franchisor's training program prior to the opening of the Store. Franchisee agrees that no person who has been convicted of a felony, has otherwise committed any act involving fraud, or has engaged in any acts that could adversely affect or be detrimental to the goodwill of the Marks and the Business System will be permitted to be employed as a Store Manager.
  • 8.8 Uniforms. Franchisee will require its employees to wear the standard attire or uniforms approved by Franchisor and will comply with Franchisor's uniform requirements to promote the Circle K Store image and to protect and further the goodwill associated with the Marks and the Business System.
  • 8.9 Payment of Expenses. Franchisee will be solely responsible for, and will timely pay (unless contested in good faith) all operating expenses, taxes, and levies in connection with the operation of the Store, including, without limitation, all costs related to obtaining, purchasing, leasing, maintaining, repairing, or replacing inventory, equipment, and other supplies needed to operate the Store and all salaries and wages and other benefits of employees.
  • 8.10 Compliance with Laws. Franchisee will, at all times and at its expense, conduct and operate the Store (including any Additional Business) in strict compliance with all applicable federal, state, and local laws, ordinances, and regulations pertaining to the purchase, construction, remodeling and operation of the Store, including, without limitation, the Americans With Disabilities Act. Without limiting the foregoing, Franchisee acknowledges and agrees that, as between Franchisor and Franchisee, Franchisee is solely responsible for ensuring that all thirdparty products and services used in connection with the construction and/or operation of the Store, whether or not approved or recommended by Franchisor, comply with all applicable laws and regulations. Additionally, Franchisee will, at its expense, be solely responsible for determining the licenses and permits required by law for the operation of the Store, for obtaining and qualifying for all construction or operation licenses and permits required by law, and for complying with all applicable federal, state, and local laws.
  • 8.11 Payment of Taxes. Franchisee will be solely responsible for and will timely pay all federal, state, city, and local taxes and assessments including, but not limited to, individual and corporate income taxes, sales and use taxes, excise taxes, franchise taxes, gross receipts taxes, employee withholding taxes, FICA taxes, unemployment taxes, personal property taxes (including related to signage containing the Marks), real estate taxes, gasoline or motor fuel taxes, and all others taxes payable in connection with the operation of the Store and sale of merchandise and services. Without limiting the foregoing, Franchisee also will pay all state and local taxes, including, without limitation, taxes denominated as income or franchise taxes that may be imposed on Franchisor as a result of its receipt or accrual of the Initial Franchise Fee, Royalty Fees, Promotional Fees, or other fees due hereunder, whether assessed against Franchisee through withholding or other means or whether paid by Franchisor directly. In either case, Franchisee shall pay Franchisor (and to the appropriate governmental authority) such additional amounts as are necessary to provide Franchisor, after taking such taxes into account (including any additional taxes imposed on such additional amounts), with the same amounts that Franchisor would have

received or accrued hereunder had such withholding or other payment, whether by Franchisor or Franchisee, not been required.

  • 8.12 Corporation, Partnership, or Limited Liability Company as Franchisee. If Franchisee is a corporation, then Franchisee will provide Franchisor with a list of all shareholders (showing the number of shares owned), officers and directors of the corporation, and will keep such information current at all times. All stock certificates of a corporate Franchisee will bear a legend as specified by Franchisor stating that transfer of the stock is restricted and subject to the terms of this Agreement. Upon Franchisor's request, each shareholder will execute an acknowledgment of restriction on the right to transfer stock of the corporation. If Franchisee is a partnership, limited liability company or other entity, then Franchisee will provide Franchisor with such ownership and governance information as Franchisor may reasonably require, including without limitation, the identity of the Principal Equity Holders in Franchisee, the percentage of ownership interest held by each Principal Equity Holder, and Franchisee's governing documents.
  • 8.13 Guaranties. If Franchisee is a corporation, a limited partnership whose general partner is a corporation, or a limited liability company or other entity, each Principal Equity Holder of such corporation, limited partnership, limited liability company or other entity will: (i) approve this Agreement in writing; (ii) furnish any personal financial information reasonably requested by Franchisor; and (iii) execute Personal Guaranty attached to this Agreement as Exhibit 5 (the "Guaranty"), pursuant to which each shall personally guarantee Franchisee's payments and performance obligations under this Agreement, any related agreement entered into between Franchisee and Franchisor, or any Affiliate, and any agreement executed upon renewal. Persons or entities that subsequently become Principal Equity Holders will execute the Guaranty within thirty (30) days after becoming a Principal Equity Holder.
  • 8.14 Initial Training. Prior to commencing business operations at the Store, Franchisee or Franchisee's operations manager and Franchisee's Store Manager must successfully complete the initial training program provided by Franchisor (the "Training Program"). Franchisee or Franchisee's operations manager and the Store Manager must demonstrate competence in, and a thorough understanding of, each individual training segment before progressing to the next training segment. The classroom component of the Training Program will consist of two (2) weeks of training as determined by Franchisor, and will be conducted at Franchisor's training facilities, currently located in Tempe, Arizona, and at such other locations as specified by Franchisor, and will cover the basic operating procedures of the Business System as described in the mandatory provisions of the Business Systems Manuals and it may include technology training provided by a third-party technology provider. Additionally, Franchisee may be required to complete in-store training of up to two weeks at various Circle K Stores or similar convenience stores, based on Franchisor's evaluation of Franchisee's experience. Separately, Franchisee may be required to complete a regional one-week in-store training conducted by Franchisor ("Regional In-Store Training"). Franchisee must complete the Training Program no earlier than one hundred eighty (180) days prior to the opening of the Store. If the Training Program is completed more than one hundred eighty (180) days prior to the opening of the Store, Franchisee will need to be recertified by Franchisor before Franchisor will approve the opening of the Store.

Source: Item 22 — CONTRACTS (FDD page 100)

What This Means (2025 FDD)

According to Circle K's 2025 Franchise Disclosure Document, franchisees must adhere to several operational requirements to maintain uniformity and quality standards. Franchisees are expected to be actively involved in the day-to-day operations of their Circle K store, dedicating sufficient management time to uphold the standards set by Circle K. If a franchisee owns multiple Circle K stores, they must actively supervise the management of each location to ensure consistent adherence to Circle K's standards across all stores. If the franchisee will not be directly managing the store, they must hire a Store Manager who will be responsible for the store's daily operations and management. This Store Manager must complete Circle K's training program before the store opens, and cannot have a felony conviction or a history of fraud. Franchisees must also ensure that all employees wear standard attire or uniforms approved by Circle K to promote the brand image. Franchisees are also required to maintain the store's cleanliness, safety, and orderliness, as detailed in the Business Systems Manuals.

Circle K franchisees must also ensure that the physical store complies with Circle K's standards. This includes adhering to approved building plans, specifications, and designs. Franchisees are responsible for store improvements, fixture installations, and equipment that meet Circle K's current specifications, as outlined in the Business Systems Manuals. Any contractors or architects involved in store improvements must be pre-approved by Circle K. Additionally, franchisees are obligated to purchase or lease and install designated electronic point of sale equipment and back-office systems to facilitate transaction data capture, inventory management, and sales reporting. This equipment must be upgraded and replaced as required by Circle K to maintain compatibility with the Circle K Systems.

Circle K also mandates initial and ongoing training for franchisees and their staff. Franchisees or their operations manager and Store Manager must complete Circle K's initial training program before commencing business operations. This training includes a classroom component and may also involve in-store training. Franchisees may also be required to complete a regional in-store training program. Furthermore, franchisees are required to remodel their stores periodically, typically every five years, to keep the store image current. This remodeling must comply with Circle K's standards and specifications. However, Circle K can request replacements of worn items or reconfiguration of the store's floor plan layout before the end of the five-year period if necessary to maintain brand standards.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.