What integrated Point of Sale Register Systems are currently used by Circle K franchisees?
Circle_K Franchise · 2025 FDDAnswer from 2025 FDD Document
11.1 EPOS System, Computer Systems and Internet Access. Franchisee shall purchase, install and maintain, at Franchisee's expense, an electronic point-of-sale cash register system, designated by Franchisor that meets standards and specifications established by Franchisor, as modified by Franchisor from time to time in response to business, operations and marketing conditions (the "EPOS System"). In addition to the EPOS System, Franchisee must purchase,
install and maintain, at its expense, a back-office computer system, including without limitation both hardware and software, or other existing or future communication or data storage systems, designated by Franchisor which meet standards and specifications established by Franchisor, as modified by Franchisor from time to time in response to business, operations and marketing conditions (collectively "Computer Systems").
Source: Item 22 — CONTRACTS (FDD page 100)
What This Means (2025 FDD)
According to Circle K's 2025 Franchise Disclosure Document, franchisees must use an electronic point-of-sale (EPOS) cash register system and back-office computer system that meet Circle K's standards and specifications. These systems are designated by Circle K and may be modified over time to adapt to changing business, operational, and marketing conditions. The franchisee bears the expense of purchasing, installing, and maintaining these systems.
The EPOS system and computer systems must adhere to the standards set by Circle K. These standards can be adjusted periodically to keep up with the demands of the business. The franchisee is responsible for ensuring that their systems meet these evolving standards, including any necessary upgrades or changes.
While Circle K mandates the use of specific systems, it does not directly supply, lease, sell, support, or maintain the equipment, nor does it provide training related to it. Instead, franchisees must acquire the equipment from designated third-party suppliers who offer the necessary training, support, and maintenance. This ensures that the equipment is compatible with Circle K's overall systems. If Circle K has to configure the equipment for the franchisee, the franchisee is responsible for reimbursing Circle K for all reasonable costs and expenses.