factual

Is Circle K allowed to share Customer Information with its Affiliates?

Circle_K Franchise · 2025 FDD

Answer from 2025 FDD Document

Franchisor may use the Customer Information as it deems appropriate, including sharing it with its Affiliates.

Source: Item 22 — CONTRACTS (FDD page 100)

What This Means (2025 FDD)

According to Circle K's 2025 Franchise Disclosure Document, Circle K owns all customer information and has the right to use it as they see fit, which includes sharing it with its affiliates. Customer Information includes contact details, sales and payment history, and any data that could identify a customer or household.

Circle K franchisees are permitted to use Customer Information only for operating their store, following the guidelines in the Franchise Agreement and Business Systems Manuals. These uses are subject to any restrictions Circle K might impose and must comply with all data privacy and security laws. Franchisees are responsible for getting customer consent to collect, store, disclose, and use personal information, ensuring that both the franchisee and Circle K can process this information as outlined in the agreement.

Franchisees must also inform Circle K immediately if they suspect any data breach at their store and must cooperate with Circle K to adhere to privacy law standards and policies. This means that while franchisees have limited access to customer data for operational purposes, Circle K maintains control over the data and can share it within its network of affiliated companies.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.