Under what conditions might Cinnabon require the Primary Contact to complete a limited version of the Management Training Program?

According to Cinnabon's 2025 Franchise Disclosure Document, Cinnabon may require the Primary Contact to complete a limited version of the Management Training Program if they will not be involved in the day-to-day operations of the franchised business. This is at Cinnabon's sole discretion.

This requirement ensures that even if the Primary Contact isn't directly managing the daily activities, they still possess a foundational understanding of Cinnabon's operational standards and management practices. This can be particularly relevant for franchisees who may have an ownership role but delegate the day-to-day management to hired managers.

It's important to note that Cinnabon retains the discretion to determine the scope and content of this limited training program. The FDD does not specify the exact content or duration of the 'limited version' of the Management Training Program. A prospective franchisee should clarify with Cinnabon what the limited training entails in terms of time commitment and topics covered.

This policy aligns with common franchising practices where franchisors ensure that all key stakeholders, including owners and managers, are adequately trained in the brand's operating system. The cost for this training is not specified in this section; however, other sections of the FDD mention training fees for additional or re-enrolled trainees.