Under what conditions may a Cinnabon Primary Contact serve as a Manager for the Bakery?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
We may, in our sole discretion, permit your Primary Contact to serve as a Manager for the Bakery, provided that it is their full-time job, they otherwise qualify for the position, and they successfully complete the Management Training Program.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD page 91)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, a Primary Contact may serve as a Manager for the Bakery under specific conditions. Cinnabon may permit a Primary Contact to serve as a Manager if it is their full-time job, they otherwise qualify for the position, and they successfully complete the Management Training Program.
This means that while Cinnabon does not require the Primary Contact to be involved in the day-to-day operations, they can take on a more active role as a Manager if they meet certain criteria. This provides flexibility for franchisees who wish to be more directly involved in managing their bakery.
However, it's important to note that Cinnabon retains sole discretion in permitting a Primary Contact to serve as a Manager. Meeting the listed conditions does not guarantee approval. The franchisee should confirm with Cinnabon what qualifications are needed to be considered for the manager position.