Under what condition might Cinnabon require franchisees or their affiliates to provide the Management Training Program?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
(i) Management Training. If you and your affiliates collectively operate two or more Franchised Businesses, we may, in our sole discretion, require or permit you or your
affiliates to provide the Management Training Program to your Required Trainees or Subsequent Trainees.
- (ii) Certification Required.
If we require or permit you or your affiliates to provide the Management Training Program to your trainees, before you or they may do so, one or more of your or their Franchised Businesses must be certified by us as Certified Training Location and one or more of your or their Managers must be certified by us as a trainer authorized to provide our Management Training Program to your trainees (a "Certified Training Manager").
To be designated as a Certified Training Manager, a Manager must (a) complete our Management Training Program at least six months before applying for certification, (b) maintain specific food safety programs, (c) attend any required additional training program, and (d) meet other qualifications that we may specify from time to time.
To be designated as a Certified Training Location, a Franchised Business must (1) meet compliance scores that we specify, (2) fully comply with our then-current Standards, (3) employ the minimum number of Managers specified in Section 12.7 (Your Participation; Manager), in addition to the Certified Training Manager, and (4) meet any other requirements that we may specify from time to time.
We may, in our sole discretion and at any time, (x) grant, withhold, or revoke certification for a Certified Training Location or a Certified Training Manager or (y) change the minimum requirements for certification of a Certified Training Location or a Certified Training Manager.
Source: Item 23 — Receipts (FDD pages 114–399)
What This Means (2025 FDD)
According to the 2025 Cinnabon Franchise Disclosure Document, if a franchisee and their affiliates collectively operate two or more Cinnabon Franchised Businesses, Cinnabon may, at its discretion, require or permit the franchisee or their affiliates to provide the Management Training Program to their Required Trainees or Subsequent Trainees.
However, before a franchisee or their affiliates can provide the Management Training Program, one or more of their Franchised Businesses must be certified by Cinnabon as a Certified Training Location. Additionally, one or more of their Managers must be certified by Cinnabon as a trainer authorized to provide the Management Training Program, known as a "Certified Training Manager."
To become a Certified Training Manager, a Manager must have completed the Cinnabon Management Training Program at least six months before applying for certification, maintain specific food safety programs, attend any required additional training programs, and meet any other qualifications specified by Cinnabon. To be designated as a Certified Training Location, a Franchised Business must meet compliance scores specified by Cinnabon, fully comply with the current Cinnabon Standards, employ the minimum number of Managers specified, in addition to the Certified Training Manager, and meet any other requirements that Cinnabon may specify.
Cinnabon retains the sole discretion to grant, withhold, or revoke certification for a Certified Training Location or a Certified Training Manager at any time. They can also change the minimum requirements for certification of either a Certified Training Location or a Certified Training Manager. This allows Cinnabon to maintain control over the training process and ensure that all training meets their standards, even when conducted by franchisees.