Under what condition might Cinnabon require employees transferring from another bakery to complete the Management Training Program again?

According to the 2025 Cinnabon Franchise Disclosure Document, Cinnabon may require employees transferring to a franchisee's bakery from another Cinnabon bakery to successfully complete the Management Training Program again. This decision is made at Cinnabon's discretion.

This policy ensures that all employees, even those with prior Cinnabon experience, meet the current standards and practices of the brand. This could be due to changes in procedures, updates to the menu, or modifications in customer service protocols. By requiring retraining, Cinnabon aims to maintain consistency and quality across all franchise locations.

For a prospective franchisee, this means they should be prepared for the possibility of incurring additional training costs for employees transferring from other Cinnabon locations. While the FDD does not specify the exact circumstances that would trigger this requirement, it is important for franchisees to factor in potential training fees (currently $250 per trainee per day) when hiring experienced Cinnabon employees. Understanding Cinnabon's specific criteria for requiring retraining would be a prudent question for potential franchisees to ask during their due diligence.