Under what circumstances might Cinnabon require me to obtain On-Site Training?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
We may also, in our sole discretion, require that you obtain On-Site Training at any time, including in the days or weeks before and/or after your Opening Date and/or if you fail to comply with the System and Standards.
We may charge you a reasonable fee for On-Site Training, which is currently $500 per trainer per day and may be increased in any calendar year by no more than the Allowed Adjustment, for each of our trainers and may require you to reimburse us for their travel and living expenses (including airfare, car expenses, lodging, meals, etc.) during such On-Site Training.
- 11.2 On-Site Training.
If this is one of your first two Franchised Businesses (including Franchised Businesses owned by your affiliates), we will send one or more of our representatives to the Franchised Business, at our expense, for a maximum of 3.5 days concurrent with beginning operations to assist in the opening of the Bakery. If you offer Carvel® Products, you must pay us the then-current Carvel® Product Platform Training Fee and our representatives will provide two days of related On-Site Training.
Source: Item 23 — Receipts (FDD pages 114–399)
What This Means (2025 FDD)
According to the 2025 Cinnabon Franchise Disclosure Document, Cinnabon may, at its sole discretion, require franchisees to obtain On-Site Training at any time. This includes periods before and after the opening date of the franchise, or if the franchisee fails to comply with Cinnabon's System and Standards.
If Cinnabon requires a franchisee to obtain On-Site Training, the franchisee may be charged a reasonable fee. As of the date of the FDD, this fee is $500 per trainer per day, and this amount can be increased annually, subject to an allowed adjustment. In addition to the training fee, the franchisee may also be required to reimburse Cinnabon for the trainer's travel and living expenses, including airfare, car expenses, lodging, and meals, during the On-Site Training period.
For new franchisees, if it is their first or second Cinnabon franchise (including those owned by affiliates and including any Carvel or Cinnabon Swirl franchises), Cinnabon will send representatives for a minimum of two days of On-Site Training at their own expense, concurrent with the beginning of operations. However, if the franchisee offers Carvel Products, they must pay Cinnabon's then-current Carvel Product Platform Training Fee, and Cinnabon representatives will provide two days of related On-Site Training.