What is the total number of classroom training hours in the Management Training Program for Cinnabon Carvel Co-Branded Bakeries and Swirl Bakeries?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
y completed the Management Training Program.
We also recommend that your Primary Contact or at least one of your Managers attend the opening of another franchisee's Bakery before you open your own Bakery. We will work with you to facilitate this experience, if requested, but you will be responsible for all associated costs.
Currently, the Management Training Program consists of the following:
MANAGEMENT TRAINING PROGRAM FOR ALL BAKERIES OTHER THAN CO-BRANDED BAKERIES
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location | ||
|---|---|---|---|---|---|
| Hourly | Classroom: | ||||
| Food Safety | 9 | 2 | currently, online | ||
| Station / Position Training | 3 | 20 | modules | ||
| Service Program | 1 | 4 | |||
| Shift Management | On-the-Job: | ||||
| Inventory | 0 | 1 | currently, | ||
| Ordering | 0 | 1 | Certified Training | ||
| Scheduling | 0 | 1 | Locations that we | ||
| Guest Recovery | 2 | 2 | specify | ||
| Running a Successf |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–82)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, the Management Training Program for Carvel Co-Branded Bakeries and Swirl Bakeries includes a total of 25 hours of classroom training. This training covers various subjects, including food safety (9 hours), station/position training (3 hours), equipment (ice cream machine) (1 hour), service program (1 hour), guest recovery (2 hours), running a successful shift (5 hours), retail tech (all systems) (2 hours), and financials/P&L (1 hour each), along with marketing topics (1 hour total). The classroom training is conducted online through modules.
In addition to the classroom training, the program includes 100 hours of on-the-job training at a Certified Training Location. This hands-on training complements the classroom instruction, providing practical experience in areas such as station/position training (52 hours), service program (5 hours), inventory (2 hours), ordering (2 hours), scheduling (2 hours), guest recovery (2 hours), running a successful shift (14 hours), end-of-day procedures (2 hours), retail tech (4 hours), financials (1 hour), P&L (1 hour), grass roots marketing (3 hours), loyalty (2 hours), and catering/off-premise execution (3 hours).
Prospective franchisees should note that the training program may be modified for prepared dough and freezer-proofer-oven operations. If converting an existing location to a Co-Branded Bakery, Cinnabon may reduce the length of the Management Training Program. The FDD specifies that Cinnabon uses various instructional materials, including PowerPoint presentations, training videos, vendor reference materials, an electronic learning management system, and training manuals. Franchisees are required to bring a dedicated tablet to the Management Training Program to use the electronic learning management system.