What standards must the Computer System meet for a Cinnabon Co-Branded Bakery?

According to Cinnabon's 2025 Franchise Disclosure Document, the Computer System for a Co-Branded Bakery must meet the standards of both Cinnabon and the co-branded franchisor. The Computer System includes a POS system that manages financial records, cash control, inventory, and menu/price changes. Cinnabon will have independent electronic and manual access to information within the POS System.

The franchisee is responsible for purchasing, leasing, and installing the Computer System, which includes hardware, software, telephone lines, network connections, internet access, and credit card processing equipment. The estimated cost for the computer system ranges from $10,500 to $32,000 for Full Bakeries, $3,000 to $16,400 for Express Bakeries (excluding those in a Schlotzsky's), and $10,500 to $20,000 for Concession Bakeries, depending on the bakery size, including installation and setup fees. These costs may increase if additional equipment, training, or installation services are needed.

The franchisee must accurately record all required information through the POS system, in accordance with all applicable laws, and protect such information as required. Cinnabon may revise the specifications for the Computer System and requires periodic upgrades and updates to remain compliant with their standards. The franchisee is responsible for the costs associated with these changes, including potentially purchasing a new POS system and signing related agreements. Cinnabon can require the franchisee to add, substitute, or replace computer hardware or software, and there are no contractual limitations on the frequency or cost of these upgrades.