Who is required to attend the Cinnabon Management Training Program prior to the opening of the Bakery?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
a license fee to our Approved Supplier in order to use such system. We will give you an opportunity to view the Manuals in the corporate office or at another agreed-upon location before you purchase a franchise, if you so request.
Training
Below, we have described our current training program. We reserve the right to modify our training program at any time, including the timing, frequency, content, format, and location of training.
Management Training Program. Prior to the opening of the Bakery, your Required Trainees must attend and successfully complete to our satisfaction the Management Training Program. In addition, your Primary Contact must successfully complete (i) a limited version of the Management Training Program designed for Primary Contacts (the "Primary Contact Training"), if they will not be involved in the day-to-day operation of the Bakery or (ii) the entire Management Training Program, if they will be a Manager involved in the day-to-day operation of the Bakery (in which case, they will count as one of your Required Trainees). Your Directors of Operations, if any, must also attend and successfully complete to our satisfaction our Management Training Program (or a modified version of it) and any other additional training programs that we may require.
All individuals attending our Management Training Program must be at least 18 years old and must have management experience as a restaurant owner and/or operator in order for them to follow along with the pace of training that this program requires. If any of your Required Trainees have previously attended and successfully completed our Management Training Program and you or they have not defaulted under any other franchise agreement with us, we may, in our sole discretion, determine that such Required Trainee is not required to attend the Management Training Program again or will be required to attend a limited version of the Management Training Program.
We conduct the Management Training Program periodically as needed. Training programs and classes are subject to space and time availability.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–82)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, prior to opening a Cinnabon bakery, the franchisee's Required Trainees must attend and successfully complete the Management Training Program. The Primary Contact must also successfully complete a version of the Management Training Program. If the Primary Contact will be involved in the day-to-day operations of the bakery, they must complete the entire Management Training Program and will count as one of the Required Trainees. If the Primary Contact will not be involved in the bakery's daily operations, they must complete a limited version of the Management Training Program designed for Primary Contacts, called the Primary Contact Training. Additionally, any Directors of Operations must attend and successfully complete the Management Training Program or a modified version of it.
All individuals attending the Management Training Program must be at least 18 years old and have management experience as a restaurant owner or operator. If a Required Trainee has previously completed the Management Training Program and has not defaulted under any other franchise agreement with Cinnabon, Cinnabon may determine that the Required Trainee is not required to attend the Management Training Program again or will be required to attend a limited version of the Management Training Program.
Any Primary Contact or Managers, including any Directors of Operations, hired or appointed after the bakery opens, as well as any other persons Cinnabon designates as Subsequent Trainees, must attend and successfully complete the Management Training Program or Primary Contact Training before becoming involved in the bakery's operations. Cinnabon may also require employees transferring to the franchisee's bakery from another location to complete the Management Training Program again. Cinnabon may require the franchisee to send additional Managers or employees to the Management Training Program if operational or performance issues are identified at the bakery. The franchisee must pay a training fee (currently $250 per trainee per day) for each Subsequent Trainee attending the Management Training Program.