How many hours of on-the-job training are dedicated to Loyalty in the Cinnabon Management Training Program?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
y completed the Management Training Program.
We also recommend that your Primary Contact or at least one of your Managers attend the opening of another franchisee's Bakery before you open your own Bakery. We will work with you to facilitate this experience, if requested, but you will be responsible for all associated costs.
Currently, the Management Training Program consists of the following:
MANAGEMENT TRAINING PROGRAM FOR ALL BAKERIES OTHER THAN CO-BRANDED BAKERIES
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location | ||
|---|---|---|---|---|---|
| Hourly | Classroom: | ||||
| Food Safety | 9 | 2 | currently, online | ||
| Station / Position Training | 3 | 20 | modules | ||
| Service Program | 1 | 4 | |||
| Shift Management | On-the-Job: | ||||
| Inventory | 0 | 1 | currently, | ||
| Ordering | 0 | 1 | Certified Training | ||
| Scheduling | 0 | 1 | Locations that we | ||
| Guest Recovery | 2 | 2 | specify | ||
| Running a Successful Shift | 5 | 20 | |||
| End of Day Procedures | 0 | 2 | |||
| Administrative | |||||
| Retail Tech (all systems) | 2 | 1 | |||
| Financials | 0 | 1 | |||
| P&L 101 | 1 | 1 | |||
| Marketing / Off Premise | |||||
| Grass Roots Marketing | 0 | 1 | |||
| Loyalty | 0.5 | 1 | |||
| Catering and Off Premise Execution+ | 0.5 | 2 | |||
| Total | 25 | 60 |
MANAGEMENT TRAINING PROGRAM FOR AUNTIE ANNE'S CO-BRANDED BAKERIES
| We may change the Local Marketing Obligation, provided that we must give you at least | |
|---|---|
| 60 days’ written notice of the change and the required Advertising Contribution and Local | |
| Marketing Obligation may not collectively exceed 5% of your Net Sales. |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–82)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, the on-the-job training hours dedicated to Loyalty within the Management Training Program vary depending on the specific table referenced. One table indicates 1 hour of on-the-job training for Loyalty, while another indicates 2 hours.
This discrepancy suggests that the training program may be subject to change or that different versions of the training program exist, possibly tailored to specific types of Cinnabon bakeries or operational setups. It is important for prospective franchisees to clarify which training schedule applies to their specific situation.
Prospective franchisees should confirm with Cinnabon the exact number of on-the-job training hours dedicated to Loyalty that will be provided during their Management Training Program to ensure they receive adequate training in this area. Understanding the loyalty program is crucial for attracting and retaining customers, which directly impacts the success of the franchise.