Who is Jessicah Pounds and what is her role in the Cinnabon training programs?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
Training Staff. Jessicah Pounds, the Vice President, Training for GoTo Foods, supervises and manages our training programs and the training staff. Jessicah has over 30 years of experience in the restaurant industry and has been on the training staff of GoTo Foods since March 2013. Other members of our staff and of our affiliates' staffs may assist in training as needed. Our training staff has an average of approximately 11 years of experience in the restaurant industry. Training staff will vary based on the training format used.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–82)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, Jessicah Pounds is the Vice President, Training for GoTo Foods. In this role, she supervises and manages Cinnabon's training programs and the training staff. She has been on the training staff of GoTo Foods since March 2013 and has over 30 years of experience in the restaurant industry.
GoTo Foods has a management agreement with Cinnabon to provide certain support and services to Cinnabon franchisees. GoTo Foods may delegate certain of these responsibilities to CLLC, the previous franchisor of Cinnabon franchises, or other affiliates; however, Cinnabon remains responsible for all of the support and services required under the Franchise Agreement.
Other members of Cinnabon's staff and its affiliates' staffs may assist in training as needed. The training staff has an average of approximately 11 years of experience in the restaurant industry. Training staff will vary based on the training format used.