If I want to use a supplier or goods not already approved by Cinnabon, what is the required action?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
If you would like to offer products or use any Goods that we have not approved or to purchase or lease from a Supplier that we have not approved, you must submit a written request for approval and provide us with any information that we request, which we will review and approve or disapprove. See Item 8. (Franchise Agreement, Sections 7.3)
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–82)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, if a franchisee wishes to use products or goods from a supplier not already approved by Cinnabon, they must first seek written approval from Cinnabon. This involves submitting a formal written request and providing any information Cinnabon deems necessary for their review process. Cinnabon then has the authority to either approve or disapprove the proposed supplier or goods.
This requirement ensures that all Cinnabon locations maintain consistent quality and standards across their products. By mandating approval for new suppliers and goods, Cinnabon retains control over the ingredients and materials used in its bakeries, which directly impacts the brand's reputation and customer experience. This is a common practice in franchising, where brand consistency is a key element of the business model.
For a prospective Cinnabon franchisee, this means that deviating from the approved supplier list requires a formal process and the risk of denial. While franchisees have the option to suggest new suppliers or goods, the ultimate decision rests with Cinnabon. Franchisees should factor in the time and potential costs associated with seeking approval for alternative suppliers, as well as the possibility that their requests may be rejected. Item 8 may provide additional information regarding supplier requirements.