What is the Cinnabon franchisee's responsibility regarding monitoring for Supplements to the Manuals?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
You must immediately adopt and use any Supplements to the Manuals. All Supplements to the Manuals are binding on you as if they were part of the Manuals previously provided to you. It is your responsibility to monitor for Supplements to the Manuals and maintain a current and up-to-date copy of the Manuals at your Franchised Business at all times. If there is any dispute as to your compliance with the Manuals, then the master copy of the Manuals we maintain will control. All references in this Agreement or otherwise to the Manuals will include any and all Supplements to the Manuals. You acknowledge that changes in the Standards or Manuals may obligate you to invest additional capital in the Franchised Business and/or incur higher operating costs.
Source: Item 23 — Receipts (FDD pages 114–399)
What This Means (2025 FDD)
According to the 2025 Cinnabon Franchise Disclosure Document, it is the franchisee's responsibility to monitor for Supplements to the Manuals and maintain a current and up-to-date copy of the Manuals at their Franchised Business at all times. Cinnabon may modify the Manuals, Standards, or System from time to time. These changes may include altering approved products, accounting and technology systems, forms, policies, and procedures. Cinnabon will communicate these changes in writing or electronically.
The Supplements to the Manuals are binding on the franchisee as if they were part of the original Manuals. If there is a dispute regarding compliance with the Manuals, the master copy maintained by Cinnabon will control. All references to the Manuals include any and all Supplements.
This means that a Cinnabon franchisee must proactively check for updates to the operating manuals. Failure to comply with updated manuals could result in the franchisee not meeting Cinnabon's standards. Franchisees should also be aware that changes to the manuals or standards may require additional investment in the Franchised Business or lead to higher operating costs.