What federal laws could affect a Cinnabon franchise business that the franchisee must comply with?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
ain for the rescheduled training.
- 11.5 Additional Consulting Services. After you open your Franchised Business, we may furnish you with support services as we deem appropriate. We also may offer you additional consulting or support services, including On-Site Training and remote support, that are greater in scope than our standard support services. We may charge you a reasonable fee for these services, which is currently $500 per representative per day and may be increased in any calendar year by no more than the Allowed Adjustment, and, for On-Site Training, require you to reimburse us for their travel and living expenses (including airfare, car expenses, lodging, meals, etc.). Additional consulting or support services are subject to availability and shall be offered in our sole discretion.
12. YOUR OBLIGATIONS
The following obligations are in addition to your other obligations in this Agreement:
12.1 Compliance with Laws. You will operate the Franchised Business in compliance with all applicable Laws, including all Laws related to labor, health, and safety. It is your sole and absolute obligation to research all applicable Laws governing the operation of your business and to ensure that such operation does not violate any applicable Laws. For example, there are various federal laws that could affect your business and that you must comply with such as the ADA, the CAN-SPAM Act, the TCPA, the Telemarketing Sales Rule (TSR), the Fair and Accurate Credit Transactions Act ("FACTA"), and other federal and state anti-solicitation laws regulating marketing phone calls; and federal and state laws that regulate data security and privacy (including but not limited to the use, storage, transmission, and disposal of data regardless of media type). You should investigate these laws to understand your potential legal obligations. You will promptly furnish to us copies of all fire, health, or other inspection reports, warnings, certificates, and ratings issued by any government agency, and must immediately provide us with any such items that assert any failure to comply strictly with any Law.
Source: Item 23 — Receipts (FDD pages 114–399)
What This Means (2025 FDD)
According to the 2025 Cinnabon Franchise Disclosure Document, franchisees must operate their franchised business in compliance with all applicable laws, including those related to labor, health, and safety. It is the franchisee's sole responsibility to research and ensure compliance with all laws governing their business operations.
Specifically, the FDD mentions several federal laws that could affect a Cinnabon franchise, including the ADA (Americans with Disabilities Act), the CAN-SPAM Act, the TCPA (Telephone Consumer Protection Act), the Telemarketing Sales Rule (TSR), and the Fair and Accurate Credit Transactions Act (FACTA). Additionally, franchisees must comply with federal and state laws regulating data security and privacy, including those governing the use, storage, transmission, and disposal of data.
Furthermore, Cinnabon franchisees must adhere to the Payment Card Industry Data Security Standards (PCI-DSS) enacted by the applicable Card Associations, as well as all laws and standards relating to the collection, use, and security of personal information. Franchisees are also obligated to provide Cinnabon with copies of all fire, health, and other inspection reports issued by any government agency and must immediately report any failures to comply with any law. These obligations are in addition to any other obligations outlined in the Franchise Agreement.