Who collects the monthly POS System fees from Cinnabon franchisees and pays them to the vendor?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
We have developed interfaces with our preferred providers that facilitate this access. You must provide any assistance we require to integrate your POS System with our headquarters system at the earliest possible time and in the manner we prescribe. You must accurately, consistently, and completely record, structure, capture and provide all required information through your POS System in accordance with all applicable laws and protect such information as required.
To maintain a consistent reporting system, you must purchase or lease and use a POS System specified by us from a designated Approved Supplier. We estimate that the initial cost to you for the POS System and related necessary equipment, including installation and activation, currently ranges from $8,800 to $14,200 under the CapEx Program, depending on the number of terminals, travel costs, and other logistical factors. Under the CapEx Program, you must pay a monthly software license fee for the P
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–82)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, Cinnabon collects the monthly POS (Point of Sale) System fees from franchisees and then pays those fees to the vendor on the franchisee's behalf. These monthly fees can vary.
The monthly software license fee for the POS System ranges from $159 to $397 if the franchisee purchases or leases the POS System under the CapEx Program. If the franchisee chooses to lease the POS System under the HaaS Program, they must pay a monthly software license and hardware lease fee ranging from $216 to $442, along with a one-time $300 activation fee. These fees depend on the equipment configuration.
This arrangement ensures that the vendor receives payment and that Cinnabon can maintain a consistent reporting system across all franchise locations. Franchisees should be aware that these monthly fees may change over time, as indicated in the FDD.