For Cinnabon bakeries that are not co-branded, what is the total number of on-the-job training hours in the management training program?
Cinnabon Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On The-Job Training | Location |
|---|---|---|---|
| Hourly | Classroom: | ||
| Food Safety | 9 | 2 | currently, online |
| Station / Position Training | 3 | 52 | modules |
| Equipment (Ice Cream Machine) | 1 | 3 | |
| Service Program | 1 | 5 | On-the-Job: |
| Shift Management | currently, Certified Training Locations | ||
| Inventory | 0 | 2 | that we specify |
| Ordering | 0 | 2 | |
| Scheduling | 0 | 2 | |
| Guest Recovery | 2 | 2 | |
| Running a Successful Shift | 5 | 14 | |
| End of Day Procedures | 0 | 2 | |
| Administrative | |||
| Retail Tech (all systems) | 2 | 4 | |
| Financials | 0 | 1 | |
| P&L 101 | 1 | 1 | |
| Marketing / Off Premise | |||
| Grass Roots Marketing | 0 | 3 | |
| Loyalty | 0.5 | 2 | |
| Catering and Off Premise Execution+ | 0.5 | 3 | |
| Total | 25 | 100 |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–82)
What This Means (2025 FDD)
According to Cinnabon's 2025 Franchise Disclosure Document, the Management Training Program for bakeries that are not co-branded includes a total of 100 hours of on-the-job training. This training is conducted at Certified Training Locations specified by Cinnabon.
The on-the-job training covers various aspects of running a Cinnabon bakery. This includes 2 hours of food safety training, 52 hours of station/position training, 3 hours of equipment training related to the ice cream machine, 5 hours of service program training, 2 hours each for inventory, ordering, scheduling, and guest recovery, 14 hours focused on running a successful shift, 2 hours on end-of-day procedures, 4 hours on retail tech systems, 1 hour on financials and P&L 101, 3 hours on grass roots marketing, 2 hours on loyalty programs, and 3 hours on catering and off-premise execution.
Prospective franchisees should note that the 100 hours of on-the-job training is a mandatory part of the Management Training Program, which must be successfully completed before the bakery can open. The training program may be modified by Cinnabon for prepared dough and freezer-proofer-oven operations. The franchisor also reserves the right to modify the training program at any time, including the timing and frequency.