What steps does Cinch I.T. take to protect the integrity of the Brand?
Cinch_I_T Franchise · 2024 FDDAnswer from 2024 FDD Document
- l) Continue efforts to establish and maintain high standards of client satisfaction and professionalism in the System.
- m) Take initiatives and steps to protect the integrity of the Brand.
We have the right to remotely access all your computer information and records to monitor your productivity and we have no contractual limitations on our ability to do so. (Franchise Agreement - Section 10)
We restrict, designate, and have the right to approve, or control all of your electronic media, including Internet activities, and e-mail marketing correspondence, digital content, and electronic communications if any. This includes any websites and all Social Networking and Marketing activities, including Twitter, Facebook, Foursquare, LinkedIn or any social media outlets. This also includes any group or social buying platforms, promotions or campaigns. You must follow the most recent rules and regulations published in our Operations Manuals or other manuals we have created regarding the upkeep and communications sent out via these channels.
You are not permitted to establish a website on the Internet using any domain name containing the words CINCHIT.com, .net, .biz, .org or any other top level domain or variation thereof. We maintain the cinchit.com Internet Website and provide you with access to our Website and include your location information. We may require that you utilize e-commerce products or services designated by us.
Any digital or electronic content published must be within brand communication standards and is subject to our approval. All digital imagery bearing our Marks is subject to our approval. We have the final decision concerning all information and functionality that appears on the CINCH I.T. Internet Website and will update or modify the CINCH I.T. Internet Website according to a schedule that we determine. By posting or submitting to us information or materials for the Internet Website, you are representing to us that the information and materials are accurate and not misleading and do not infringe upon any third party's rights. You must notify us whenever any information about you or the Franchise Business on the CINCH I.T. Internet Website changes or is not accurate.
Due to the speed of electronic communication, all instructions by us which are deemed to restrict, designate or control e-commerce activities must be responded to within 24 hours.
We also reserve the right to restrict, designate and have the right to approve or control any existing or future (not yet developed) Fan Page or other marketing, advertising or social networking services of the Franchised Business, including the sending of bulk e-mail, other than in accordance with the guidelines in the Operations Manual or otherwise as we specify in writing.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 28–39)
What This Means (2024 FDD)
According to the 2024 Cinch I.T. Franchise Disclosure Document, Cinch I.T. takes several steps to protect the integrity of its brand. Cinch I.T. may remotely access all of a franchisee's computer information and records to monitor productivity. Cinch I.T. also restricts, designates, and has the right to approve or control all of a franchisee's electronic media, including Internet activities, e-mail marketing correspondence, digital content, and electronic communications, including social media. Franchisees must follow the rules and regulations published in Cinch I.T.'s Operations Manuals regarding communications sent out via these channels. Franchisees are not permitted to establish a website using any domain name containing the words CINCHIT.com, .net, .biz, .org, or any other top-level domain.
Cinch I.T. maintains the cinchit.com Internet Website and provides franchisees with access to their Website and includes their location information. Cinch I.T. may require franchisees to utilize e-commerce products or services designated by them. Any digital or electronic content published must be within brand communication standards and is subject to Cinch I.T.'s approval. All digital imagery bearing Cinch I.T.'s Marks is subject to their approval. Cinch I.T. has the final decision concerning all information and functionality that appears on the CINCH I.T. Internet Website and will update or modify the CINCH I.T. Internet Website according to a schedule that they determine.
Franchisees posting information or materials for the Internet Website represent that the information and materials are accurate and not misleading and do not infringe upon any third party's rights. Franchisees must notify Cinch I.T. whenever any information about them or the Franchise Business on the CINCH I.T. Internet Website changes or is not accurate. All instructions by Cinch I.T. which are deemed to restrict, designate, or control e-commerce activities must be responded to within 24 hours. Cinch I.T. also reserves the right to restrict, designate, and have the right to approve or control any existing or future Fan Page or other marketing, advertising, or social networking services of the Franchised Business, including the sending of bulk e-mail, other than in accordance with the guidelines in the Operations Manual or otherwise as specified in writing. Cinch I.T. also continues efforts to establish and maintain high standards of client satisfaction and professionalism in the System and take initiatives and steps to protect the integrity of the Brand.