What does the Cinch I.T. Performance Improvement Plan consist of?
Cinch_I_T Franchise · 2024 FDDAnswer from 2024 FDD Document
If You do not sell one new managed service provider ("Managed Service Provider") contract for three (3) consecutive months, We will require You to undertake and complete a performance improvement plan ("Performance Improvement Plan") over a consecutive three (3) month period.
The Performance Improvement Plan consists of a list of activity metrics assigned by Us that must be performed by You each week.
You must also attend a weekly accountability telephone conference to review the assigned metrics and Your results.
You will be charged in one (1) hour increments at Our then current rate as specified in subsection 13 (e) under remedial training for each accountability conference.
If after completion of the Performance Improvement Plan You do not sell one (1) new Managed Service Provider contract within three (3) months, You will be in default of Your Franchise Agreement and We may terminate the Franchise Agreement.
Source: Item 23 — RECEIPTS (FDD pages 60–269)
What This Means (2024 FDD)
According to the 2024 Cinch I.T. Franchise Disclosure Document, franchisees who fail to secure a new Managed Service Provider contract for three consecutive months will be required to participate in a Performance Improvement Plan. This plan spans three consecutive months and includes a list of activity metrics assigned by Cinch I.T., which the franchisee must perform each week.
In addition to adhering to the assigned metrics, franchisees must also attend a weekly accountability telephone conference to review their performance against these metrics. Cinch I.T. will charge franchisees for these accountability conferences in one-hour increments at the then-current rate specified for remedial training, as detailed in subsection 13(e) of the FDD.
If, upon completion of the Performance Improvement Plan, the franchisee still does not manage to sell a new Managed Service Provider contract within three months, they will be in default of their Franchise Agreement. This default could lead to the termination of the Franchise Agreement by Cinch I.T.