What is the location for the Cinch I.T. software training?
Cinch_I_T Franchise · 2024 FDDAnswer from 2024 FDD Document
| Subject | Hours of | Hours of On-the | Location* |
|---|---|---|---|
| Classroom Training | Job Training | ||
| Welcome | 1 | 0 | Worcester, MA |
| Creating Culture & | 4 | 2 | Worcester, MA |
| Organization | |||
| Business Setup & | 8 | 0 | Worcester, MA |
| Strategy | |||
| CINCH I.T. University | 4 | 0 | Worcester, MA |
| Marketing & Strategy | 8 | 0 | Worcester, MA |
| Sales Training | 16 | 8 | Worcester, MA |
| Service Training | 8 | 16 | Worcester, MA |
| Operations | 6 | 0 | Worcester, MA |
| Financials & Key | 2 | 0 | Worcester, MA |
| Performance | |||
| Indicators | |||
| Business Planning | 2 | 0 | Worcester, MA |
| Wrap Up & | 1 | 0 | Worcester, MA |
| Commencement | |||
| Total Hours: | 60 | 26 |
"Cinch University" Training Program will last for two weeks and is conducted at our headquarters in Worcester, Massachusetts. "Cinch University" Training Programs are scheduled and run as needed. Your training will be scheduled so that you complete it just prior to opening your Franchised Business. The instructional material used in the "Cinch University" Training Program is our confidential Operations Manual and our Intranet. The primary instructors conducting the Training Programs are our corporate staff members identified in Item 2. Richard Porter has 5 years of experience with us and 20 years of experience in operations and finance. Mike Mosher has 5 years of experience with us and has 15 years of I.T. Support experience. Morgan Hill has 5 years of experience with us and 13 years of I.T. Support experience. Steve Lettery has 5 years of experience with us and 7 years of IT Support experience. Anthony Archambault has 5 years of experience with us and 9 years of IT Support experience. Alexander Silkman 5 years of experience with us and 5 years of IT Support experience. Occasionally, the individuals instructing the training may vary, but all of our instructors must have at least 1 to 3 years of relevant work experience. (Franchise Agreement - Section 13)
We will provide the Initial Training Program for two people as follows: a Pre-Training Program followed by the "Cinch University" Training Program with a curriculum containing distinct modules: franchise owner administration, sales training, and technical training.
The Pre-Training Program is conducted via telephone, Webinar and our Intranet. The time to complete the Pre-Training varies depending on how much time you can devote to training and how quickly you are able to absorb the materials. We expect Pre-Training to take you 4-6 weeks to complete and it must be completed prior to attending the "Cinch University" Training Program outlined below.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 28–39)
What This Means (2024 FDD)
According to Cinch I.T.'s 2024 Franchise Disclosure Document, the "Cinch University" Training Program is held at their headquarters in Worcester, Massachusetts. The training program lasts for two weeks and is scheduled just prior to the opening of the franchisee's business. The instructional material includes the confidential Operations Manual and the Intranet. The primary instructors are corporate staff members, including Richard Porter, Mike Mosher, Morgan Hill, Steve Lettery, Anthony Archambault, and Alexander Silkman.
In addition to the on-site training in Worcester, MA, Cinch I.T. also provides a Pre-Training Program conducted via telephone, Webinar, and their Intranet. This pre-training is expected to take 4-6 weeks to complete and must be finished before attending the "Cinch University" Training Program.
The training program includes both classroom and on-the-job training. Subjects covered include welcome, creating culture & organization, business setup & strategy, CINCH I.T. University, marketing & strategy, sales training, service training, operations, financials & key performance indicators, business planning, and wrap up & commencement. The total hours are 60 hours of classroom training and 26 hours of on-the-job training.