Are Cinch I.T. franchisees charged for required additional training programs?
Cinch_I_T Franchise · 2024 FDDAnswer from 2024 FDD Document
r our then-current rate. You are responsible for all travel and living expenses related to this training.
We may periodically conduct mandatory or optional training programs for you and/or your employees at our headquarters or another location that we designate. Except for Remedial Training, there will be no charge for training programs that we require you or your employees to attend, but we may charge you a reasonable fee for optional training programs. We may provide additional training in person or via recorded media, teleconference, videoconference, the Internet, webinar, or any other means, as we determine. We may require you or your employees to satisfactorily complete any additional training programs that we specify. We may require you and/or your employees to participate in refresher or advanced training each year.
Annual Conference
We may periodically but not more than once every year conduct an Annual Conference. You or your Operating Principal and/or your general manager are required to attend the Annual Conference, and to pay all expenses incurred in connection with attending the event including transportation cost, meals, lodging and living expenses. The duration, curriculum and location of the Annual Conference will be determined by us.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 28–39)
What This Means (2024 FDD)
According to Cinch I.T.'s 2024 Franchise Disclosure Document, franchisees are generally not charged for required additional training programs, but may be charged for optional ones. Specifically, Cinch I.T. may periodically conduct mandatory or optional training programs for franchisees and/or their employees. Except for Remedial Training, there will be no charge for training programs that Cinch I.T. requires franchisees or their employees to attend. However, Cinch I.T. may charge a reasonable fee for optional training programs.
If a Cinch I.T. franchisee fails to meet the Minimum Performance Standards, they must participate in a Performance Improvement Plan for 3 months, which includes remedial training. Franchisees will be charged $100 per hour (or the then-current rate) for this remedial training, and are responsible for all travel and living expenses related to this training.
Additionally, if a franchisee requests additional On-Site Training and coaching, it will be subject to Cinch I.T.'s availability. The franchisee will pay Cinch I.T. $100 per hour (or the then-current rate) and will be responsible for all travel and living expenses related to this training. Cinch I.T. may provide additional training in person or via recorded media, teleconference, videoconference, the Internet, webinar, or any other means, as they determine. Cinch I.T. may require franchisees or their employees to satisfactorily complete any additional training programs that they specify, and may require participation in refresher or advanced training each year.