For a Cinch I.T. franchise, what are the minimum staffing requirements regarding trained personnel?
Cinch_I_T Franchise · 2024 FDDAnswer from 2024 FDD Document
You, or your Operating Principal (if you are an entity), and one technician and one salesperson must successfully complete our Initial Training Program ("Initial Training Program") to our reasonable satisfaction, prior to commencing operations of your Franchised Business.
The Operating Principal may attend either the technical training module or sales training modules only if they function in that capacity for the Franchised Business. The CINCH I.T. franchise model requires that at all times you must employ at least one trained salesperson and one trained technician each of whom has satisfactorily completed the Initial Training Program. Vacancies in either position must be filled within 90 days and the Initial Training Program for that module commenced within 30 days after hire.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 45–47)
What This Means (2024 FDD)
According to Cinch I.T.'s 2024 Franchise Disclosure Document, a franchisee must employ at least one trained salesperson and one trained technician who have both satisfactorily completed the Initial Training Program. This requirement is ongoing, meaning that the franchise must maintain these positions at all times.
If either the salesperson or technician position becomes vacant, the franchisee has 90 days to fill the vacancy. Furthermore, the Initial Training Program for the new hire must commence within 30 days of their hire date. This ensures that the Cinch I.T. franchise maintains the required level of trained personnel to provide services.
The Operating Principal (or the franchisee, if an individual) must also complete the Initial Training Program. However, the Operating Principal may attend either the technical or sales training modules only if they function in that capacity for the Cinch I.T. franchise. This allows for flexibility in training based on the Operating Principal's role within the business.