Does Cilantro Taco Grill provide on-site training at the franchisee's premises?
Cilantro_Taco_Grill Franchise · 2024 FDDAnswer from 2024 FDD Document
- f.
We will provide a trainer at your premises for on-site training, supervision and assistance for up to 10 days upon the opening of your first Franchised Business ("Pre-Opening Assistance and Training). (Franchise Agreement, Section 7.5, 10.9).
- g. We will provide you with standards for qualifications and training of your employees. We do not otherwise assist you with employee hiring and training (Franchise Agreement, Section 12.1.6).
- h. Subject to applicable law, we will recommend maximum prices to charge for products and services at your Cilantro Taco Grilloutlet (Franchise Agreement, Section 12.5). We do not determine the minimum prices that you must charge.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 26–33)
What This Means (2024 FDD)
According to Cilantro Taco Grill's 2024 Franchise Disclosure Document, they do provide on-site training at the franchisee's premises. Specifically, Cilantro Taco Grill will provide a trainer at the franchisee's location for up to 10 days upon the opening of the first franchised business. This on-site training includes supervision and assistance during the pre-opening phase.
In addition to the initial on-site training, Cilantro Taco Grill may also provide corrective on-site training and assistance at the franchisee's premises if they determine it to be appropriate or upon the franchisee's request. However, the franchisee is responsible for reimbursing all costs associated with this remedial on-site training, including the trainer's per diem fee, which is currently $500 per trainer per day, as well as all travel-related expenses such as transportation, meals, and lodging.
This on-site support is a valuable resource for new Cilantro Taco Grill franchisees, as it provides hands-on guidance and support during the critical opening phase. However, franchisees should be aware of the potential costs associated with any corrective on-site training that may be required after the initial opening period. This is fairly typical in the franchise industry, where franchisors provide initial training but may charge for additional or remedial support.