In operating a Cilantro Taco Grill franchise, what materials besides the manual must a franchisee adhere to?

According to the 2024 Cilantro Taco Grill Franchise Disclosure Document, franchisees must adhere to several directives and materials beyond the operations manual. To maintain the brand's standards and reputation, franchisees must operate their businesses in accordance with the manual, any written directives issued by Cilantro Taco Grill, and any other materials created or approved for use in the operation of the franchised business.

Cilantro Taco Grill may modify these directives and materials from time to time, and it is the franchisee's responsibility to stay current with these changes. These directives could cover various aspects of the business, such as marketing, customer service, product preparation, and facility maintenance. Franchisees must also ensure that their employees are trained in accordance with Cilantro Taco Grill's standards, including the protection of confidential and proprietary information.

Failure to comply with these directives and standards can result in consequences, including potential default under the franchise agreement. Franchisees are also required to maintain certain industry certifications related to the sale of alcoholic beverages, if applicable, and must adhere to the dress code outlined in the manual to ensure employees maintain a neat and clean appearance. These requirements collectively aim to ensure consistency and quality across all Cilantro Taco Grill locations, protecting the brand's goodwill and reputation.