What does the Cilantro Taco Grill Internal Systems Fee cover?
Cilantro_Taco_Grill Franchise · 2024 FDDAnswer from 2024 FDD Document
12.3.7 Franchisee shall pay all fees, whether to Franchisor or to third party vendor(s), and expenses for technology required by this Agreement, including but not limited to, the costs of computer software, hardware and peripherals, audio equipment and music programs and/or playlists, installation costs and regularly recurring fees for software and digital menu displays, Internet access, license fees, help desk fees, and licensing or user-based fees.
12.3.8 Franchisee is solely responsible for maintaining the security and integrity of the computer and payment processing systems used in the Franchised Business and the customer and other data stored therein.
Franchisee, at Franchisee's sole cost and expense, shall implement all computer software, hardware, peripherals and Internet security procedures, including required updates or upgrades thereto, that are reasonably necessary to protect Franchisee's computer and payment processing systems and the data stored therein from viruses, malware, privacy breaches or other unauthorized access.
- 12.4 Safety and Security of Premises.
Franchisee is solely responsible for the safety and security of the Franchised Business location for Franchisee, Franchisee's personnel, customers, agents and the general public.
Source: Item 23 — RECEIPT (FDD pages 52–208)
What This Means (2024 FDD)
Based on the 2024 Cilantro Taco Grill Franchise Disclosure Document, franchisees are responsible for covering all technology-related fees and expenses. This includes costs associated with computer software, hardware, peripherals, audio equipment, music programs, installation, software and digital menu display fees, internet access, license fees, help desk fees, and user-based fees.
Cilantro Taco Grill also requires franchisees to maintain the security and integrity of their computer and payment processing systems, including implementing necessary software, hardware, and security procedures to protect against viruses, malware, and unauthorized access. Franchisees bear the sole responsibility for the safety and security of their business location for themselves, their personnel, customers, and the general public.
In essence, the Internal Systems Fee in the Cilantro Taco Grill franchise model encompasses a broad range of technology-related costs and security measures that franchisees must manage and finance to maintain the operational standards and protect the business and its customers.