Under what conditions can a Cicis franchisee change distribution methods for menu items?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
- F. Operational Requirements. To ensure that the highest degree of quality and service is maintained, you will operate your Restaurant in strict conformity with our methods, standards, specifications, policies, and procedures or as are set forth in the Manuals (or otherwise provided in this Agreement) and as may from time to time otherwise be prescribed in writing. In particular, you also agree:
- (1) To sell or offer for sale all, and only those, menu items, products, and services we require (including beer and/or wine, if permitted by applicable law) or expressly approve, in writing, from time to time, and removing those items that we subsequently disapprove, utilizing only the method, manner, and style of distribution we prescribe or approve, in writing, from time to time, including without limitation distribution through dine-in, carry-out, catering, and delivery using any platform and provider we require. Any change in distribution methods must be expressly authorized by us in writing, in the Manuals, or otherwise. You must comply with the terms of any such distribution program and, in connection therewith, execute such documents or instruments that we require.
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, franchisees must adhere to the distribution methods that Cicis prescribes or approves. A Cicis franchisee can only change distribution methods if Cicis expressly authorizes the change in writing, within the manuals, or otherwise. These distribution methods include dine-in, carry-out, catering, and delivery using any platform and provider Cicis requires.
This means a franchisee cannot independently decide to alter how menu items are distributed without explicit permission from Cicis. This requirement ensures uniformity and quality control across all Cicis locations, maintaining brand consistency. The written approval requirement protects Cicis's brand standards and operational procedures.
For a prospective franchisee, this underscores the importance of following Cicis's operational guidelines closely. Any deviation from approved distribution methods without prior written consent could result in a breach of the franchise agreement. Franchisees should maintain open communication with Cicis to seek approval for any desired changes in distribution methods to ensure compliance and avoid potential penalties.
Furthermore, franchisees must comply with the terms of any distribution program Cicis implements and execute all necessary documents or instruments related to it. This ensures that all franchisees participate in and adhere to the same standards and procedures for distribution, maintaining a consistent brand experience for customers.