Under what condition will Cicis reimburse a franchisee for grand opening promotion expenses?

According to Cicis's 2025 Franchise Disclosure Document, under certain conditions, a franchisee may be reimbursed for grand opening promotion expenses. Specifically, if the franchisee conducted a grand opening promotion approved by Cicis in connection with the purchase and, if applicable, re-opening of the Restaurant, Cicis will reimburse the expenses incurred and paid in executing the grand opening promotion. This reimbursement excludes salaries and benefits paid to the franchisee's owners or employees.

The reimbursement is capped at the amount of the Renewal Fee paid when the Franchise Agreement was signed. To be eligible for reimbursement, the franchisee must submit documentary proof of the paid expenses within 30 days following the completion of the grand opening promotion. Cicis retains the right to determine, in its sole discretion, whether any submitted expense qualifies for reimbursement.

This reimbursement is offered under the Underperforming Incentive Program, and to qualify, the franchisee must meet certain conditions. The franchisee must have provided true and correct information in their application for the Underperforming Incentive Program and must be in Good Standing, as defined in the agreement. This means the franchisee is in compliance with all material obligations under the Franchise Agreement and all other agreements with Cicis.