What is the total number of on-the-job training hours provided by Cicis?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
S: 300 | 23 | 277 | |
TRAINING PROGRAM
for Cicis To Go Restaurants
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location |
|---|---|---|---|
| Station Training and Execution | 5 | 66 | Dallas/Ft. Worth Area, TX |
| Leadership and Motivation | 1 | 12 | Dallas/Ft. Worth Area, TX |
| Reaching Labor Goals | 1 | 12 | Dallas/Ft. Worth Area, TX |
| Open/Mid/Closing Checklists, | 1 | 30 | Dallas/Ft. Worth Area, TX |
| Weekly/Monthly Cleaning Chart | |||
| Food Safety | 7 | 0 | Dallas/Ft. Worth Area, TX |
| Restaurant Operations Training | 0 | 75 | Dallas/Ft. Worth Area, TX |
| POS & Basic Business Skills | 1 | 8 | Dallas/Ft. Worth Area, TX |
| Certification | 1 | 14 | Dallas/Ft. Worth Area, TX |
| TOTAL HOURS: 234 | 17 | 217 |
Our training program is subject to change without notice to reflect updates in the materials, methods and manuals and changes in personnel. The subjects taught and the time allocated for each subject may vary based on the experience of the people being trained. Any Operator you later designate must also satisfactorily complete the management training program.
The materials used in training include a Learning Management System, manuals, workbooks, Certification Forms, as well as other presentation materials, including eLearning courses and required reading handouts.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, the initial training program includes a total of 217 hours of on-the-job training for the Cicis Buffet Restaurant model. This training covers various subjects, with the most time dedicated to Restaurant Operations Training (75 hours) and Station Training and Execution (66 hours). Other topics include Leadership and Motivation, Reaching Labor Goals, Open/Mid/Closing Checklists, POS & Basic Business Skills and Certification.
The on-the-job training takes place in the Dallas/Ft. Worth Area, TX. This hands-on approach is designed to equip the franchisee and their team with the practical skills necessary to manage the daily operations of a Cicis restaurant. The specific allocation of hours to each subject may be adjusted based on the experience level of the individuals being trained.
Another table in the 2025 FDD provides different figures for on-the-job training hours, totaling 277 hours. Restaurant Operations Training accounts for 90 hours and Open/Mid/Closing Checklists accounts for 40 hours. POS & Basic Business Skills accounts for 18 hours and Certification accounts for 8 hours. Food Safety Certification accounts for 1 hour.
Given the discrepancies between the two tables, a prospective franchisee should clarify with Cicis which training schedule is current and applicable to their specific franchise agreement. Understanding the exact duration and content of the on-the-job training is crucial for budgeting time and resources effectively during the pre-opening phase.