Can Cicis System Standards regulate staffing levels at the Restaurant?

According to Cicis's 2025 Franchise Disclosure Document, Cicis retains the right to establish and modify System Standards, which can regulate various aspects of the restaurant's operation. This includes the ability to regulate staffing levels and employee qualifications, dress, and appearance. However, the franchisee retains the sole responsibility for employee selection and promotion, hours worked, rates of pay and other benefits, work assigned, and working conditions.

This means that while Cicis can set standards for the number of employees a restaurant should have at a given time and dictate employee qualifications and appearance, the franchisee has the autonomy to make decisions about who to hire, how much to pay them, and what their specific job duties will be. This division of responsibility is typical in franchising, where the franchisor sets brand standards and the franchisee manages day-to-day operations.

For a prospective Cicis franchisee, this implies that they must adhere to the franchisor's guidelines on staffing levels and employee qualifications but have flexibility in managing their employees. It's important for franchisees to understand these System Standards and how they might impact labor costs and operational efficiency. Franchisees should discuss with Cicis how these standards are determined and if there is any flexibility based on local market conditions or business needs.