Does Cicis have the right to revise the contents of the Manuals at any time?

According to Cicis's 2025 Franchise Disclosure Document, Cicis retains the right to revise the contents of its Manuals at any time. The Manuals are considered confidential and proprietary, and franchisees gain access to them after executing the Franchise Agreement. These manuals may be provided online only. Before signing the Franchise Agreement, prospective franchisees have the opportunity to review the Manual upon signing a confidentiality agreement. The current Operations Manual consists of 133 pages, with its table of contents included as Exhibit J in the Disclosure Document.

This provision allows Cicis to adapt its operational guidelines and standards as needed, which could reflect changes in industry best practices, market conditions, or the Cicis business model. While this flexibility benefits Cicis, it also means that franchisees must stay updated with the latest revisions to ensure compliance. Franchisees do not have the right to make copies of the manuals.

For a prospective franchisee, this means that the operational procedures and standards outlined in the Manuals are subject to change. It is important to factor in the potential for updates and revisions when assessing the franchise opportunity. Franchisees should maintain open communication with Cicis to stay informed about any changes and understand their implications for the day-to-day operations of their Cicis restaurant.