Who has the right to determine if a submitted expense qualifies for reimbursement under the Cicis Underperforming Incentive Program?

According to Cicis's 2025 Franchise Disclosure Document, Cicis reserves the right to determine whether a submitted expense qualifies for reimbursement under the Underperforming Incentive Program. This means that while a franchisee may submit documentation for expenses incurred during a grand opening promotion, Cicis has the final say on whether those expenses are eligible for reimbursement.

This discretion allows Cicis to control costs and ensure that only appropriate expenses are reimbursed. For a franchisee, this implies that not all submitted expenses will necessarily be reimbursed, even if they were actually incurred. Franchisees should therefore carefully document all expenses and ensure they align with Cicis's expectations for eligible grand opening promotion activities.

It is important for prospective Cicis franchisees to understand the criteria Cicis uses to evaluate expenses for reimbursement. Franchisees should seek clarity on what types of expenses are typically approved and what documentation is required to support their claims. This will help manage expectations and avoid potential disputes over reimbursement eligibility.