Who has the right to determine if an expense qualifies for reimbursement under the Cicis grand opening promotion reimbursement program?

According to Cicis's 2025 Franchise Disclosure Document, Cicis reserves the right to determine whether any submitted expense qualifies for reimbursement under the grand opening promotion. This is applicable if a franchisee conducted a grand opening promotion approved by Cicis in connection with the purchase and, if applicable, re-opening of the Restaurant.

This means that even if a franchisee incurs expenses for a grand opening promotion, Cicis has the final say on which expenses are eligible for reimbursement. The reimbursement is capped at the amount of the Renewal Fee paid by the franchisee when signing the Franchise Agreement. To seek reimbursement, the franchisee must submit documentary proof of the paid expense within 30 days following the completion of the grand opening promotion.

This clause gives Cicis significant control over the reimbursement process, and franchisees should be aware that not all expenses may be covered. It is important for franchisees to get approval from Cicis for their grand opening promotion plans and to understand what types of expenses are likely to be approved for reimbursement. Franchisees should also maintain detailed records and documentation of all expenses incurred during the grand opening promotion to support their reimbursement claim.