How does Cicis prescribe or approve the method, manner, and style of distribution for menu items?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
- F. Operational Requirements. To ensure that the highest degree of quality and service is maintained, you will operate your Restaurant in strict conformity with our methods, standards, specifications, policies, and procedures or as are set forth in the Manuals (or otherwise provided in this Agreement) and as may from time to time otherwise be prescribed in writing. In particular, you also agree:
- (1) To sell or offer for sale all, and only those, menu items, products, and services we require (including beer and/or wine, if permitted by applicable law) or expressly approve, in writing, from time to time, and removing those items that we subsequently disapprove, utilizing only the method, manner, and style of distribution we prescribe or approve, in writing, from time to time, including without limitation distribution through dine-in, carry-out, catering, and delivery using any platform and provider we require. Any change in distribution methods must be expressly authorized by us in writing, in the Manuals, or otherwise. You must comply with the terms of any such distribution program and, in connection therewith, execute such documents or instruments that we require.
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, franchisees must sell only the menu items, products, and services that Cicis requires or expressly approves in writing. Franchisees must also remove any items that Cicis subsequently disapproves. The method, manner, and style of distribution must be what Cicis prescribes or approves in writing. This includes distribution through dine-in, carry-out, catering, and delivery using any platform and provider Cicis requires. Any change in distribution methods must be expressly authorized by Cicis in writing, in the Manuals, or otherwise. Franchisees must comply with the terms of any such distribution program and execute any required documents.
This means a Cicis franchisee's ability to innovate or adapt their menu and distribution methods independently is limited. Cicis maintains tight control over what is offered and how it is delivered to customers. This ensures brand consistency across all locations but may also restrict a franchisee's ability to respond to local market demands or customer preferences without prior approval.
For a prospective franchisee, this highlights the importance of understanding Cicis's strategic vision for menu offerings and distribution channels. It is crucial to align with Cicis's approach, as deviations are not permitted without explicit authorization. Franchisees should inquire about the process for suggesting or requesting changes to the menu or distribution methods and the criteria Cicis uses to evaluate such proposals. Understanding these factors will help a franchisee gauge their ability to influence the brand's direction and adapt to evolving market conditions within the framework established by Cicis.