What page in the Cicis manual discusses 'Guest Greeter Standards'?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
| CULTURE | 6 |
|---|---|
| HISTORY OF CICIS | 7 |
| VISION | 8 |
| MISSION | 9 |
| SERVICE | 13 |
| RESTAURANT ATMOSPHERE | 14 |
| BRAND APPEARANCE STANDARDS | 15 |
| GUEST GREETER STANDARDS | 16 |
| COLLECTING TIPS | 17 |
| CICIS CREW SERVICE POLICY | 18 |
| PIZZA CHEERS | 19 |
| SPECIAL NEEDS | 20 |
| WOWs! | 20 |
| PERSONAL BUFFET | 21 |
| DINING ROOM SERVICE STANDARDS | 22 |
| TO-GO PROCEDURES | 22 |
| LEAVE A LASTING IMPRESSION | 25 |
| FOOD SAFETY & FOOD PREPARATION | 26 |
| FOOD SAFETY | 27 |
| HANDWASHING | 28 |
| TEAM MEMBER ILLNESS | 29 |
| FREEZERS | 30 |
| FOOD TEMPERATURE AND STORAGE | 31 |
| TILT (TIME IN LIEU OF TEMPERATURE) | 32 |
| PAN ROTATION | 33 |
| LABELING AND DATING FOOD FOR SAFETY | 33 |
| CLEANING & SANITIZING | 35 |
| RECEIVING AND CHECK-IN FOOD PRODUCTS | 36 |
| FOOD PRODUCTION PREP STATION | 40 |
| PREP SHEET | 41 |
| PREP SHEET INSTRUCTIONS | 41 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, the 'Guest Greeter Standards' are detailed on page 16 of the operations manual. This manual is a key resource for franchisees, outlining the standards and procedures Cicis expects them to follow in their restaurants.
Understanding and implementing these standards is crucial for maintaining brand consistency and ensuring a positive customer experience. The manual covers various aspects of restaurant operations, from service protocols to food safety and preparation guidelines. Franchisees are expected to adhere to these guidelines to uphold the Cicis brand image and operational standards.
The operations manual consists of 133 pages, and the table of contents is included as Exhibit J in the FDD. Franchisees have access to this manual after signing the Franchise Agreement, and Cicis retains the right to revise the contents at any time. This ensures that franchisees stay updated with the latest operational procedures and standards.