Can Cicis modify the Manuals to reflect changes in System Standards?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
ritten approval.
- B. Improvements and Modernization. You will, upon our request, make other improvements to your Restaurant premises, equipment (including computer hardware and software), game room equipment, signs, interior and exterior decor items, fixtures, furnishings, supplies, and other products and materials required for the operation of your Restaurant, to our then current System Standards.
- C. Manuals. During the Term, we will provide you with access to our manuals applicable to the development and operation of Cicis Restaurants (collectively, the "Manuals"). We will determine the content of the Manuals, the frequency in which it may be updated, and the manner and format in which it is delivered or made available to you. The Manuals may contain both mandatory specifications, standards, operating procedures and rules that we periodically prescribe for operating Cicis Restaurants and other specifications, standards and policies we may periodically suggest, and information on your other obligations under this Agreement (the "System Standards"), and other suggested specifications, standards and procedures. We may periodically modify the Manuals, including in the form of memoranda and newsletters, to reflect changes in System Standards. Our master copy of the Manuals is the controlling copy. The Manuals and any passwords and access credentials are part of our Confidential Information (defined below) and must be protected against improper use and disclosure. You may disclose the Manuals to your employees who need to know its contents provided they are themselves bound by written obligations of confidentiality. You may not at any time copy, duplicate, record, or otherwise reproduce, distribute or publish any part of the Manuals or use its contents in any other business.
- D.
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, Cicis has the authority to modify the Manuals to reflect changes in the System Standards. The Manuals contain mandatory specifications, standards, operating procedures, and rules that Cicis periodically prescribes for operating Cicis Restaurants, as well as other suggested specifications, standards, and policies.
Cicis determines the content of the Manuals, the frequency of updates, and the manner and format in which they are delivered or made available to franchisees. These modifications can be in the form of memoranda and newsletters. The master copy of the Manuals maintained by Cicis is the controlling copy, and franchisees must protect the Manuals and any access credentials as Confidential Information.
Franchisees are allowed to disclose the Manuals to their employees who need to know the contents, provided those employees are bound by written confidentiality obligations. However, franchisees are prohibited from copying, duplicating, recording, reproducing, distributing, or publishing any part of the Manuals, or using its contents in any other business. Franchisees must comply with all System Standards as they exist from time to time, understanding the importance of maintaining uniformity among all Cicis Restaurants.