What is the maximum amount Cicis will reimburse a franchisee for grand opening promotion expenses?

According to Cicis' 2025 Franchise Disclosure Document, under the Underperforming Incentive Program, franchisees may be eligible for reimbursement of grand opening promotion expenses. The maximum reimbursement amount is capped at the Renewal Fee paid when signing the Franchise Agreement. This reimbursement covers expenses incurred and paid for the grand opening promotion, excluding salaries and benefits paid to the franchisee, owners, or employees.

To qualify for reimbursement, the grand opening promotion must be approved by Cicis. Franchisees must submit documentary proof of the paid expenses within 30 days of completing the grand opening promotion. Cicis retains the right to determine whether any submitted expense qualifies for reimbursement under the program.

This incentive is specifically tied to franchisees participating in the Underperforming Incentive Program, suggesting it is aimed at supporting the revitalization of existing Cicis locations. The reimbursement is not a guaranteed payment but is contingent on Cicis' approval of the expenses and the franchisee's compliance with the program terms. This arrangement helps Cicis maintain control over promotional activities and ensures that funds are used effectively to boost the restaurant's relaunch.