What is the maximum amount a Cicis franchisee can be reimbursed for grand opening expenses under the Underperforming Incentive Program?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Reimbursement of Renewal Fee. If, in connection with your purchase and, if applicable, re-opening of the Restaurant, you conducted a grand opening promotion approved by us, we will reimburse you the expenses you incurred and paid in executing the grand opening promotion (less salaries and benefits paid to your owners or employees), up to the amount of the Renewal Fee you paid, if any, when you signed the Franchise Agreement. If you seek reimbursement under this paragraph, you must submit documentary proof of the paid expense within 30 days following the completion of your grand opening promotion. We reserve the right to determine, in our sole discretion, whether any submitted expense qualifies for reimbursement under this paragraph.
Source: Item 23 — RECEIPTS (FDD pages 65–263)
What This Means (2025 FDD)
According to the 2025 Cicis Franchise Disclosure Document, a franchisee participating in the Underperforming Incentive Program can be reimbursed for grand opening expenses. The maximum reimbursement amount is capped at the Renewal Fee paid by the franchisee when signing the Franchise Agreement. This reimbursement covers expenses incurred and paid for the grand opening promotion, excluding salaries and benefits paid to the franchisee or their employees.
To qualify for reimbursement, the grand opening promotion must be approved by Cicis, and the franchisee must submit documentary proof of the paid expenses within 30 days of completing the grand opening promotion. Cicis retains the right to determine whether any submitted expense qualifies for reimbursement under the program.
This incentive is designed to support franchisees who are taking over and re-opening previously closed Cicis restaurants. By offsetting the costs of the grand opening, Cicis aims to help these franchisees quickly establish their presence in the market and attract customers. However, the reimbursement is contingent on the franchisee's compliance with the program terms and Cicis's approval of the expenses.