What materials are used in the Cicis training program?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
nate must also satisfactorily complete the management training program.
The materials used in training include a Learning Management System, manuals, workbooks, Certification Forms, as well as other presentation materials, including eLearning courses and required reading handouts. Our training programs are currently administered and directed by our Vice President of Learning and Development, Walter Rosales, who has 17 years of experience in the subject taught and 22 years of experience with the Cicis Restaurant System. Our certified restaurant managers and our learning manager will assist the Vice President of Learning and
Development. All learning managers have served as General Managers of company-owned Cicis Restaurants or similar brands and typically have over 3 years' experience in a Cicis Restaurant or 5+ years of training experience in other brands before joining our training staff. We also draw upon the substantial experience of our Franchise Business Directors and other management personnel in conducting training.
Unless otherwise agreed, you are responsible for all expenses you and your personnel incur for any training program, whether initial or additional. Expenses may include costs of travel, lodging, meals and wages. We have the right to charge a fee for additional training (including seminars), not to exce
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, the training program utilizes a variety of materials. These include a Learning Management System, manuals, workbooks, and Certification Forms. Additionally, Cicis incorporates other presentation materials such as eLearning courses and required reading handouts into their training.
The training programs are administered by the Vice President of Learning and Development, supported by certified restaurant managers and a learning manager. The learning managers typically have experience as General Managers of company-owned Cicis Restaurants or similar brands. This ensures a blend of practical experience and structured learning.
Prospective franchisees should note that the training program is subject to change without notice. This means Cicis can update the materials, methods, and manuals as needed. The subjects taught and the time allocated for each subject may also vary based on the experience level of the individuals being trained. Franchisees are responsible for all expenses incurred during training, including travel, lodging, meals, and wages, although Cicis may charge a fee for additional training, not exceeding $250 per day.