Is the master copy of the Cicis Manuals the controlling copy?

According to Cicis's 2025 Franchise Disclosure Document, the master copy of the Cicis Manuals is indeed the controlling copy. The manuals are crucial for franchisees as they outline the standards, operating procedures, and rules for running a Cicis restaurant. Cicis retains the authority to modify the manuals periodically to reflect changes in System Standards.

As a franchisee, you are obligated to operate your restaurant according to these manuals and any other written directives issued by Cicis. These manuals are considered confidential information and must be protected against improper use and disclosure. Franchisees can only disclose the manuals to employees who need to know the contents and who are bound by confidentiality agreements.

In the event of any dispute regarding the contents of the manuals, the master copy maintained by Cicis will take precedence. This underscores the importance of staying updated with the latest versions and amendments to ensure compliance with Cicis's standards. Franchisees must comply with any revisions made to the manuals.