Where in the Cicis manual can I find information about 'Dining Room Service Standards'?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
| CULTURE | 6 |
|---|---|
| HISTORY OF CICIS | 7 |
| VISION | 8 |
| MISSION | 9 |
| SERVICE | 13 |
| RESTAURANT ATMOSPHERE | 14 |
| BRAND APPEARANCE STANDARDS | 15 |
| GUEST GREETER STANDARDS | 16 |
| COLLECTING TIPS | 17 |
| CICIS CREW SERVICE POLICY | 18 |
| PIZZA CHEERS | 19 |
| SPECIAL NEEDS | 20 |
| WOWs! | 20 |
| PERSONAL BUFFET | 21 |
| DINING ROOM SERVICE STANDARDS | 22 |
| TO-GO PROCEDURES | 22 |
| LEAVE A LASTING IMPRESSION | 25 |
| FOOD SAFETY & FOOD PREPARATION | 26 |
| FOOD SAFETY | 27 |
| HANDWASHING | 28 |
| TEAM MEMBER ILLNESS | 29 |
| FREEZERS | 30 |
| FOOD TEMPERATURE AND STORAGE | 31 |
| TILT (TIME IN LIEU OF TEMPERATURE) | 32 |
| PAN ROTATION | 33 |
| LABELING AND DATING FOOD FOR SAFETY | 33 |
| CLEANING & SANITIZING | 35 |
| RECEIVING AND CHECK-IN FOOD PRODUCTS | 36 |
| FOOD PRODUCTION PREP STATION | 40 |
| PREP SHEET | 41 |
| PREP SHEET INSTRUCTIONS | 41 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, information regarding 'Dining Room Service Standards' can be found in the Operations Manual. Specifically, 'DINING ROOM SERVICE STANDARDS' is listed as item 22 in the table of contents for the manual.
The Cicis Operations Manual is a confidential document that franchisees gain access to after signing the Franchise Agreement. Prospective franchisees have the opportunity to review the manual before signing, provided they execute a confidentiality agreement. The current Operations Manual consists of 133 pages, and its table of contents is included as Exhibit J to the Disclosure Document.
As the franchisee, you are not allowed to make any copies of the manual, and Cicis considers the contents of the manuals to be proprietary. The franchisor also has the right to revise the contents of the manuals at any time.