Where in the Cicis manual can I find information about 'Brand Appearance Standards'?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
| CULTURE | 6 |
|---|---|
| HISTORY OF CICIS | 7 |
| VISION | 8 |
| MISSION | 9 |
| SERVICE | 13 |
| RESTAURANT ATMOSPHERE | 14 |
| BRAND APPEARANCE STANDARDS | 15 |
| GUEST GREETER STANDARDS | 16 |
| COLLECTING TIPS | 17 |
| CICIS CREW SERVICE POLICY | 18 |
| PIZZA CHEERS | 19 |
| SPECIAL NEEDS | 20 |
| WOWs! | 20 |
| PERSONAL BUFFET | 21 |
| DINING ROOM SERVICE STANDARDS | 22 |
| TO-GO PROCEDURES | 22 |
| LEAVE A LASTING IMPRESSION | 25 |
| FOOD SAFETY & FOOD PREPARATION | 26 |
| FOOD SAFETY | 27 |
| HANDWASHING | 28 |
| TEAM MEMBER ILLNESS | 29 |
| FREEZERS | 30 |
| FOOD TEMPERATURE AND STORAGE | 31 |
| TILT (TIME IN LIEU OF TEMPERATURE) | 32 |
| PAN ROTATION | 33 |
| LABELING AND DATING FOOD FOR SAFETY | 33 |
| CLEANING & SANITIZING | 35 |
| RECEIVING AND CHECK-IN FOOD PRODUCTS | 36 |
| FOOD PRODUCTION PREP STATION | 40 |
| PREP SHEET | 41 |
| PREP SHEET INSTRUCTIONS | 41 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to the 2025 Cicis Franchise Disclosure Document, information regarding 'Brand Appearance Standards' can be found in the Operations Manual. Specifically, the table of contents for the Operations Manual, attached as Exhibit J to the FDD, lists 'BRAND APPEARANCE STANDARDS' as item number 15.
The Operations Manual contains proprietary information and is considered confidential by Cicis. Franchisees gain access to the manual after executing the Franchise Agreement. Cicis may provide the manual online only and offers prospective franchisees the opportunity to review it before signing the Franchise Agreement, provided they sign a confidentiality agreement.
It is important to note that Cicis retains the right to revise the contents of the Operations Manual at any time. Franchisees are prohibited from making copies of the manual, emphasizing the confidential nature of its contents. The current Operations Manual consists of 133 pages.