What information must a Cicis franchisee provide regarding their Managing Owner and Operator?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
Operator) must devote his or her full-time best efforts to the supervision of your Restaurant's operation and, with our consent, to the supervision of other Cicis Restaurants owned by you or your affiliate(s) and operated pursuant to franchise agreement(s) with us. Neither the Managing Owner nor the Operator will engage in any other business or activity that may conflict with your obligations under this Agreement or any other agreement with us or our affiliates.
- (5) You must, at all times, keep us informed as to the identity of the persons serving as your Managing Owner and your Operator. If your relationship with the Managing Owner terminates or
materially changes, you must promptly designate a qualified replacement and must notify us within five (5) business days of any change. Any successor or replacement Managing Owner and Operator must complete our initial training program within a reasonable period of time after his or her appointment. If we, in our sole judgment, determine that your Restaurant is not supervised by a properly trained and qualified Managing Owner and/or Operator, we will notify you, and you must take appropriate corrective measures within a reasonable period of time, not to exceed 60 days from the date of the notice. Further, during such time period, you must provide interim supervision of your Restaurant in accordance with this Agreement and approved in writing by us.
- E. Management Personnel. Not later than 45 days prior to the Opening Date, and at all times during the Term, you must designate a general manager who must direct the daily operation and management of your Restaurant ("General Manager") and the number of assistant managers we deem reasonably necessary for the daily operation and management of your Restaurant ("Assistant Managers") who, in each case, meet the qualifications set forth in this Section 5.E. You will at all times keep us informed as to the identity of the person serving as your General Manager. The General Manager must devote full time and best efforts to the supervision and management of your Restaurant.
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, franchisees must keep Cicis informed about the identity of their Managing Owner and Operator at all times. The Managing Owner is the approved owner with primary responsibility for supervising the franchisee's activities under the Franchise Agreement. The initial Managing Owner is identified on Attachment A of the agreement. Unless Cicis approves otherwise, the Managing Owner must be the same across all franchise agreements under any Development Agreement. The Managing Owner must also maintain at least 25% direct ownership in the franchise.
If the relationship with the Managing Owner terminates or materially changes, the franchisee must promptly designate a qualified replacement and notify Cicis within five business days of any change. Any successor Managing Owner and Operator must complete Cicis's initial training program within a reasonable time after their appointment. If Cicis determines that the restaurant is not supervised by a properly trained and qualified Managing Owner or Operator, Cicis will notify the franchisee, who must take corrective measures within 60 days. During this period, the franchisee must provide interim supervision approved in writing by Cicis.
Prior to the restaurant's opening date, and at all times during the term of the agreement, the franchisee must designate a General Manager to direct daily operations, along with the necessary number of Assistant Managers. The franchisee must also keep Cicis informed of the identity of the General Manager. The General Manager must devote full time and best efforts to the supervision and management of the Cicis restaurant. If Cicis determines that the restaurant is not managed by a properly trained and qualified General Manager or Assistant Managers, the franchisee must take corrective measures within 60 days and provide interim management approved by Cicis.