If Cicis provides a substitute email address for notices, where will that be communicated to the franchisee?

According to the 2025 Cicis Franchise Disclosure Document, any notices that the franchisee is required or permitted to send to Cicis, whether during or after the term of the agreement, must be sent via hand delivery, mail, or carrier to the address shown in the opening paragraph of the agreement, to the attention of their Legal Department. The franchisee must also send an email to notices@cicisspizza.com, or any substitute email address Cicis provides to them.

This means that Cicis will communicate any substitute email address to the franchisee directly. It is important for franchisees to pay attention to any formal communications from Cicis to ensure they are using the correct email address for sending notices.

Failing to send notices to the correct address, including the specified email address, could result in the notice not being considered delivered. This could have legal and financial implications if the franchisee is attempting to communicate something important, such as a notice of breach or a request for termination. Franchisees should maintain records of all notices sent, including proof of delivery to both the physical and email addresses, to protect their interests.

Typical franchise agreements require formal notices to be delivered in a specific manner to ensure both parties are properly informed. Cicis's requirement for both physical and electronic delivery is not unusual, but franchisees must adhere strictly to these requirements.