What is the franchisee required to do with Cicis manuals and records upon termination?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
Upon the expiration or termination of this Agreement, all rights granted to you hereunder will immediately terminate, and:
- B.
Cease Use of the Marks and Confidential Information.
You must immediately and permanently cease to use, in any manner whatsoever, and return to us (or, at our direction, destroy) any Confidential Information and cease to use the mark "Cicis" and all other Marks.
If you fail to promptly de-identify your Restaurant in accordance with our then-current System Standards, then we will have the right to cure deficiency, and you must reimburse us for all costs we incur in curing such deficiency.
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, upon termination of the Franchise Agreement, the franchisee must immediately and permanently cease using any Confidential Information and the "Cicis" mark, along with all other Marks. The franchisee is required to return to Cicis (or destroy, if directed) any Confidential Information.
This means that a franchisee can no longer operate as a Cicis restaurant after the agreement ends. They must remove all branding and stop using Cicis's proprietary information. Failure to promptly de-identify the restaurant according to Cicis's System Standards allows Cicis to rectify the deficiency, with the franchisee responsible for reimbursing all associated costs.
These post-termination obligations are standard in franchising to protect the brand's integrity and prevent confusion among customers. The franchisee's responsibility to cover costs if Cicis has to step in to de-identify the location underscores the importance of adhering to these requirements promptly.