factual

Is a Cicis franchisee allowed to use the Marks as part of any e-mail address?

Cicis Franchise · 2025 FDD

Answer from 2025 FDD Document

  • (6) You will not use the Marks or any abbreviation or other name associated with us or the System as part of any e-mail address, domain name, or other identification of you in any electronic medium.

Source: Item 22 — CONTRACTS (FDD pages 64–65)

What This Means (2025 FDD)

According to Cicis's 2025 Franchise Disclosure Document, franchisees are not allowed to use the Marks or any name associated with Cicis as part of any email address. This restriction extends to domain names and any other form of electronic identification.

This policy ensures that the Cicis brand maintains a consistent and controlled image across all digital platforms. By preventing franchisees from incorporating the Marks into their email addresses, Cicis aims to avoid potential confusion among customers and maintain uniformity in its online communications. This also helps Cicis protect its trademarks and prevent unauthorized use of its brand identity in the digital space.

However, Cicis retains the right to require franchisees to use a company-provided email address associated with Cicis's registered domain name. If Cicis mandates the use of such an email address, franchisees must adhere to the company's system standards. Cicis maintains unrestricted access to these email accounts and may deactivate them or limit access as needed. Franchisees are only allowed to use these assigned email addresses for business related to their Cicis Restaurant and in compliance with all applicable laws.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.