Is a Cicis franchisee allowed to copy or duplicate the Manuals?

According to Cicis's 2025 Franchise Disclosure Document, franchisees are restricted from copying or duplicating the Manuals. The Manuals, which contain the System Standards and operating procedures, are considered confidential information. Franchisees are responsible for protecting the Manuals from improper use and disclosure. Franchisees can disclose the manuals to employees who need to know the contents, but only if those employees are bound by written confidentiality agreements.

This restriction is typical in franchising, as franchisors need to protect their proprietary information and maintain consistency across all franchise locations. Unauthorized copying or distribution of the Manuals could compromise Cicis's competitive advantage and brand standards.

The franchisee is explicitly prohibited from copying, duplicating, recording, reproducing, distributing, or publishing any part of the Manuals, or using the contents in any other business. This ensures that the Cicis system and operational guidelines remain exclusive to authorized franchisees and are not used for any other purpose. The master copy of the Manuals, maintained by Cicis, is the controlling reference in case of any discrepancies.