Does the Cicis franchise agreement specify the duration and scope of the initial training program for the Managing Owner and Operator?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
. An Operator may, but need not, be an owner and will be responsible for overseeing your Restaurant's operations.
- (3) Your Managing Owner and/or Operator must be approved by us, as we determine in our sole discretion. Once approved, your Managing Owner and Operator must, during the entire period they serve in such capacities, continue to meet our qualifications and such other standards as may be set forth in the Manuals or otherwise conveyed to you in writing. Your Managing Owner and the initial Operator must successfully complete our initial training program (the duration and scope of which may vary, depending upon such person's prior restaurant operating experience) within a reasonable period of time after the execution of this Agreement and prior to the Opening Date. If your Managing Owner or Operator fails, in our sole judgment, to satisfactorily complete such program, then we will give you an opportunity to designate a new Managing Owner and/or Operator, who must be approved by us. If such newly designated Managing Owner or Operator fails to complete the initial training program to our satisfaction prior to the scheduled Opening Date, we may terminate this Agreement in accordance with Section 15.A.(2)(e).
- (4) You must vest the Managing Owner and any Operator with sufficient decision-making authority to expedite the determinations and decisions that are essential to effective and efficient operation of your Restaurant. Your Operator (and your Managing Owner if your Managing Owner is your Operator) must devote his or her full-time best efforts to the supervision of your Restaurant's operation and, with our consent, to the supervision of other Cicis Restaurants owned by you or your affiliate(s) and operated pursuant to franchise agreement(s) with us.
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, the Managing Owner and the initial Operator must successfully complete the initial training program within a reasonable time after the Franchise Agreement is executed and before the restaurant opens. The duration and scope of this program may vary depending on the person's prior restaurant operating experience.
If the Managing Owner or Operator does not satisfactorily complete the program, Cicis will allow the franchisee to designate a new Managing Owner and/or Operator for approval. Should the newly designated personnel fail to complete the initial training to Cicis's satisfaction before the scheduled opening date, Cicis has the right to terminate the Franchise Agreement.
Cicis also requires the General Manager and Assistant Managers to complete the initial training program for managers no later than 15 days before the Opening Date. Cicis has the sole discretion to determine whether these individuals have satisfactorily completed the training. If they do not complete the training satisfactorily, the franchisee must take corrective measures within 30 days. The franchisee is responsible for all expenses, including travel, lodging, meals, and wages, incurred by them or their personnel in connection with any training program, unless otherwise agreed in writing.