Where in the Cicis Franchise Agreement can I find information about compliance with standards and policies?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
- D.
System Standards and Specifications.
You understand the importance of maintaining uniformity among all of the Cicis Restaurants and the importance of complying with all of our standards, specifications, policies, and procedures relating to the operation of your Restaurant and, therefore, agree to comply with all System Standards as they exist from time to time.
Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 28–31)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, details regarding compliance with standards and policies are found within Section D, titled "System Standards and Specifications." This section emphasizes the importance of maintaining uniformity across all Cicis restaurants and requires franchisees to adhere to all standards, specifications, policies, and procedures related to restaurant operations, as updated periodically.
Further information on these standards is available in the Cicis manuals, which contain mandatory specifications, standards, operating procedures, and rules that Cicis prescribes for restaurant operations. These manuals also include other suggested specifications, standards, and policies, as well as information on the franchisee's obligations under the Franchise Agreement. Cicis retains the right to modify the manuals periodically through memoranda and newsletters to reflect changes in System Standards.
Compliance with these standards is crucial for maintaining the consistency and quality of the Cicis brand. Franchisees are expected to follow these guidelines to ensure that their restaurants align with the overall system standards. The manuals and any updates are considered confidential information and must be protected against improper use and disclosure, highlighting the importance of maintaining the integrity of the Cicis system.